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| Programs and Tools |
| Strategic Listening System |
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Listening performance gains are hard to realize without the sustained
efforts of everyone involved. To imbed listening strategies and
skills into the fabric of an organization, work group or relational
team usually requires a cultural change. This is why HighGain®
strongly recommends a systems approach to making that change a reality.
Once a group becomes a trained listening body, it acquires a powerful
advantage. Our system merges six dynamic components that work synergistically.
These components are designed to advance a listening body through
a critical stepping process that assures long-lasting effects.
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| Performance Improvement System
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This approach is implemented at the local level, and
it ties leader listening and coaching skills to that of the larger
group. The underlying premise is that communicants respond more
to modeling than to directives; and that when both parties are involved
in good listening, change will occur. The elements of this system
weave together individual and leader skills and include additional
on-the-job coaching aids.
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| Our Programs |
| HighGain®'s programs range from brief
introductory overviews to sophisticated trainings that take place
over several days. Our online and onsite delivery options offer participants
an opportunity to learn expediently. By building in this flexibility,
anyone motivated toward, or responsible for, improving listening skills
can get what they need conveniently and easily. Contact
us for further information and pricing. |
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| Listen Up |
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Our very popular, one-day program that includes the Listening
Assessment, an introduction to HighGain's CORE™ listening model,
an assortment of fundamental actions, skills practice and a plan
for skill implementation.
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| Dynamic Listening: The Key to Positive Results Telecourse |
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This course duplicates Listen Up,
the one-day program described above, with the added benefit of audio,
and visual display via your personal computer. Using telephone conferencing,
training guides and a webinar, this course is ideal for those who
wish to save time and travel expenses. All you need is a phone,
an Internet connection and a credit card. Consists of seven, one-hour
sessions. Cost $425 per person or $525 (U.S. currency) depending
upon the option you choose.
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| CORE Listening: The Hidden Power
of Selling |
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Especially designed for those in sales and related fields,
this program is founded on the philosophy that good listening is
the ultimate positioning tool. It is delivered in either a 1-day
or 1.5-day format and trains participants toward 'total attention'
management and the 7 Keys to Sales Mastery. Highly participative,
engaging, well paced and fun. Offered at your business site.
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| Listening Your Way To Clarity |
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This two-day program takes our one-day, Listen Up program
into wider and deeper application, with the addition of memory improvement
and flexibility techniques, assertive communication know-how, dynamic
feedback and a self-designed, custom action plan. Skills practice
is considerable. Offered as an on site program.
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| Best Listening Practices |
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A comprehensive introduction to the subject of listening,
this course includes two self-assessments, 28 best listening practices
grouped into 6 key categories, and interactive study on the 'Inner
Game of Listening.'
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| Team Listening Kit |
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This is ideal for small, client-based companies or small
working groups. Its novel approach is designed to cut the cost of
training while bringing the essence of listening to small teams
and organizations. It includes an assessment tool, training in the
6 key aspects of listening, an interactive guide, and other aids
to help small groups reach their listening goals.
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| Are You Really Listening? |
| This course is a comprehensive introduction
to the very basics of listening. It is 45 minutes in length and offered
online. Cost is $49 per person (U.S. currency) |
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| Listening Assessment |
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This self-assessment tool is where all
our programs begin. Developed over 18 years and acclaimed by high-ranking
analysts in the field of Listening Training, it is designed to assist
you in assessing your perception of your own skills. Used for both
online and onsite programs. Available
for free.
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| 360º Listening Assessment
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This tool expands the above self-assessment by including
the observations of others who know you well. It is designed to
counter the inherent bias in self-assessments. Offered online as
well as onsite.
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